Keeping Munters air treatment equipment fully operational is key for production processes that can depend fully on this equipment to maintain the required and strictly controlled climate conditions.
When on-site service visits are restricted or not possible, Munters is now offering customers online support through Munters Remote Assist, an online service solution which gives customers access to Munters’ expert service technicians.
Through Remote Assist, Munters technicians can:
- Diagnose issues: through visual access, Munters experts can identify potential issues and problems, and offer advice on how to fix them if possible.
- Suggest adjustments according to customer’s needs: Munters technicians can help ensure the climate on a customer’s site remains at the optimal levels by advising on adjusting settings and parameters accordingly.
- Resolve alarms: often Munters can identify why an alarm has been triggered and guide the customer through the process of fixing whatever caused the alarm initially.
Munters’ energy-efficient solutions reduce customers’ climate and environmental impact through lower resource consumption, and in the process contribute to cleaner air, higher efficiency and reduced carbon emissions.
For more information visit the Munters website.
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