The Dial Before You Dig service receives around 2,000 enquiries nationally each business day from a wide range of people and businesses who are dealing near and around essential underground infrastructure including pipelines. By using the 1100 phone number or the Dial Before You Dig Website, these enquirers are making sure that they know the location of assets before work commences.

Mipela GIS’s Dial Before You Dig Automated Response System provides an easy, convenient, accurate, up-to-date and timely replication/location of the dig site with appropriate plans and guidelines for working around assets.

Excavators may be held financially responsible by the asset owner should they damage underground networks. Quite simply, a cut may lead to a financial penalty. For this reason and for safety, it is imperative location plans are obtained, followed and all care is taken to ensure no damage is done.

Careless digging can cause death or serious injury to workers and the general public, can inconvenience users of electricity, gas, water and communications, lead to criminal prosecution and damages claims, cause expensive financial losses to business, cut off emergency services, and delay project completion times while the damage is repaired.

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With more and more development occurring it goes without saying that the number of referrals from Dial Before You Dig to be processed by pipeline owners in the future will increase, and accordingly so will the risk to owner’s projects, company and employees.

Software from Mipela GIS minimises the risk by automating the response process for the pipeline operator to those enquiring via Dial Before You Dig.